CX is the new business battlefield and Africa is ready to lead the charge!
All roads lead to the vibrant city of Kigali, Rwanda for the first-ever Africa CX Leaders Forum hosted by our proud partners, CX Touchpoints Group. This two-day, power-packed event will bring together Customer Experience leaders, innovators, and decision-makers from across the continent to:
- Network with industry peers and global thought leaders
- Discuss pressing CX challenges and opportunities unique to Africa
- Share strategies that are transforming organizations and driving loyalty
- Shape the future of CX transformation in Africa
Dates: 11–12 September 2025
Venue: Kigali, RwandaWe look forward to being part of a historic gathering that will redefine how businesses connect with customers across Africa.
Secure your spot today! Africa CX Leaders Forum – 2025 – Home

